Privacy Policy
Impact Lab Partners's Privacy Policy
Effective Date: December 20, 2024
At Sarah Phillips Consulting LLC, DBA Impact Lab Partners ("Company," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [impactlabpartners.com] (the "Website"), and use our consulting services ("Services"). By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Sarah Phillips Consulting LLC, DBA Impact Lab Partners
108 W. Concorda Drive APT 103
Tempe, AZ 85282
408-913-2741
1. Information We Collect
We collect two types of information when you interact with our Website:
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Personal Information
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"Personal Information" refers to any information that can be used to identify you as an individual. The types of Personal Information we may collect include and is not limited to:
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Contact Information: Name, email address, phone number, and other contact details provided when you inquire about our services or sign up for newsletters.
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Billing Information: Payment details such as credit card numbers or billing addresses (if applicable).
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Account Information: Any information you provide when creating an account, filling out a form, or requesting consultations, including your organization's name, mission, and other relevant details.
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Communication Data: Any correspondence you have with us, including emails, chat messages, and other communications.
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Non-Personal Information
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"Non-Personal Information" refers to information that does not identify you personally. This may include and is not limited to:
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Cookies: We may use cookies or similar technologies to collect information about your use of the Website, such as IP addresses, browser types, and pages visited.
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Usage Data: Data regarding how you access and use the Website, including time spent on the site, pages viewed, and navigation patterns.
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Analytics Information: We may use third-party analytics services (e.g., Google Analytics) to track and report on website traffic and user behavior.
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2. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Our Services: To respond to inquiries, schedule consultations, deliver consulting services, and provide other offerings that you request.
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To Improve the Website: To enhance and personalize your experience on our Website and ensure it meets your needs.
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To Communicate with You: To send important updates, newsletters, promotional offers, or other relevant information related to our Services. You can opt-out of marketing communications at any time.
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To Process Payments: If you engage in paid services, we use your billing and payment information to process transactions.
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For Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
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For Security: To detect, prevent, and address technical issues or fraud.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:
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With Service Providers: We may share your information with third-party service providers who assist us in operating the Website and providing Services, such as payment processors, email service providers, and data hosting companies. These service providers are contractually bound to protect your information and use it only for the purposes we specify.
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For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal processes, or if we believe that disclosure is necessary to protect our rights, investigate fraud, or comply with a legal obligation.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of such changes and offer the option to update your preferences.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
4. How We Protect Your Information
We take the security of your information seriously and employ a variety of physical, technical, and administrative measures to safeguard it. This includes using secure servers, encryption protocols for sensitive data (such as payment information), and regular security assessments.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
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Access: You may request access to the personal information we hold about you.
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Correction: You may request that we correct or update any inaccurate or incomplete information.
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Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
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Opt-Out: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in any email we send or by contacting us directly.
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Do Not Track: Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. At this time, we do not respond to DNT signals.
If you would like to exercise any of these rights or have concerns about how we handle your data, please contact us at sarah@impactlabpartners.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information when you interact with our Website. Cookies help us:
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Analyze website traffic.
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Understand user preferences and personalize your experience.
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Provide social media features.
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Improve our marketing efforts.
You can control how cookies are set by adjusting your browser settings. However, if you disable cookies, some features of the Website may not function properly.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
7. International Data Transfers
If you are located outside of the United States, please be aware that your personal information may be transferred to, and processed in, the United States, which may have data protection laws that are different from those in your country. By using our Website and providing your personal information, you consent to such transfers.
8. Children's Privacy
Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child, please contact us at sarah@impactlabpartners.com.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Sarah Phillips Consulting LLC, DBA Impact Lab Partners
108 W. Concorda Drive APT 103
Tempe, AZ 85282
408-913-2741
By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with the terms of this Privacy Policy, please do not use the Website or provide any personal information.